We are committed to protecting the privacy of our clients and to utilizing all personal information in a responsible and professional manner. This document summarizes the collection, use and disclosure of your this information in accordance with PIPEDA regulations.
Contact information such as names, home addresses, telephone numbers is collected and used for the following purposes:
To open and update patient files
To invoice patients for dental services, to process credit card payments, or to collect unpaid accounts
To process claims for payment or reimbursement from third-party health benefits providers and insurance companies on your behalf.
To send reminders to patients concerning the need for continuing care treatment.
To send a client information or correspondence related to our dental practice and services.
Health, Medical and Dental Information is collected, recorded and used for the purpose of diagnosing dental conditions and providing dental treatment. Although this information remains the property of the dentist or practice, the patient has the right to view and request corrections to his or her medical/dental records at any time.
A patient’s Medical/ Dental information may be disclosed:
To a third party health benefit providers and insurance companies where the patient has submitted a claim for reimbursement or payment of all or part of the cost of dental treatment or has asked us to submit a claim on their behalf.
To other dentists and specialists, where we are seeking a second opinion, are referring the patient for treatment, or have had the patient referred to our care AND the patient has consented to this professional consultation or referral.
To other healthcare professionals, such as physicians or pharmacists, when treatment or follow up is required by referral, prescription, or consultation AND the patient consents.
To a professional dental lab or denturist when required to fabricate prosthetics as outlined in the accepted treatment protocol.
To a professional association (ie. Alberta Dental Association) as a part of its regulatory and audit procedures.
We are committed to the protection and appropriate, professional use and disclosure of your information and review our policies on a regular basis. Your feedback is always appreciated.
Your Millennium Dental team